0208 133 6614 / support@timeoutspace.com 0208 133 6614 / support@timeoutspace.com

Delivery Policy

WHERE DO YOU DELIVER?
We only deliver furniture (large items) within mainland England and some areas of Wales & Scotland. Please note that delivery times will vary depending on location and are based on fulfilment service provider.

    We also use national delivery companies to post smaller items (accessories) to the whole of the UK. Delivery prices are applied once the product has been added to cart and delivery details have been entered.

    For delivery quotation to outside of the UK please email: support@timeoutspace.com

    HOW DOES IT WORK?

    Delivery times depend on stock availability and will take up to 5 weeks or as specified at the bottom of each item description. Our in-house team fulfils deliveries of most larger items. We will contact you within 24 hours of placing the order and advise of the estimated delivery date. We mainly deliver furniture from Friday to Sunday, but weekday deliveries can also take place.

    HOW MUCH DOES IT COST?

    We apply a flat fee of £20-£95 for most furniture orders depending on the delivery location. Once the items have been added to the cart, the system will generate appropriate delivery fee options. 

    London East Anglia, South East, South, South West, West Midlands, East Midlands = £20
    North West, North East, Yorkshire & the Humber = £55
    Scotland, Wales, Devon & Cornwall = £95

    We do not deliver to NI and remote Scotland locations. For delivery to Channel Islands please contact us. 

    CAN I COLLECT MY ORDER?

    For your convenience we have a collection point in Crayford, South-East London. If you wish to collect your order from our warehouse please get in touch with us first.

    MY ORDER HAS NOT ARRIVED. WHAT DO I DO?

    Don’t worry, we record and track every parcel we send. If your order has not arrived, please send us an email with your order number, and we will find your package’s whereabouts.