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Lead Times & Delivery Terms

WHERE DO YOU DELIVER?
We deliver furniture (large items) within mainland England and some areas of Wales & Scotland.  Delivery times will vary depending on location and the fulfilment service provider we use. 

    National delivery and courier companies will deliver smaller items to the whole of the UK.

    Delivery prices are applied once the products have been added to cart and delivery details entered.

    For delivery quotations to Northern Ireland and Channel Islands please email: support@timeoutspace.com

    WHAT IS THE LEAD TIME FOR FURNITURE ORDERS?

    We stock a large collection of furniture at our UK warehouse and are able to fulfil the orders within 2 weeks.  See our Furniture IN STOCK category to check the items available for fast-delivery. 

    All other made-to-order furniture purchases are subject to supplier production and shipping to the UK time, which can vary throughout the season based on consumer demand. Below is a guide to lead times of our most popular brands: 

    Brand Estimate production time Shipping to the UK
    NARDI  3-4 weeks 2 weeks
    FERMOB 6 weeks 2 weeks
    EMU 6 weeks 2 weeks
    HOUE 2-4 weeks 1 week
    PEDRALI 3-5 weeks 2 weeks
    PLUST 3-5 weeks 2 weeks
    HOW DOES IT WORK? 

    We will contact you within 24 hours of placing the order and advise of the estimated delivery date. We will send you notifications when the goods are ready for dispatch and provide you with approximate delivery time slots. 

    Our deliveries take place Monday to Sunday. 

    HOW MUCH DOES IT COST?
    FURNITURE DELIVERY FEES

    We apply a flat fee of £25-£95 for most furniture orders depending on the delivery location and the dimensions of the package. Once the items have been added to cart, the system will generate delivery fee options accordingly. 

    For deliveries to Scottish Highlands, Northern Ireland, Channel Islands - please email support@timeoutspace.com for a shipping quotation. 

    Delivery is FREE for furniture orders over £2000. 

    NON-FURNITURE DELIVERY FEES

    Accessories and smaller furniture items that can be posted with mainstream courier companies will vary according to items size and weight. The cost will be automatically applied at checkout. 

    WHAT ABOUT IMPORT COSTS? 

    The prices advertised on www.timeoutspace.com are final and no import related costs are passed on to our customers. 

    CAN I COLLECT MY ORDER?

    For your convenience we have a collection point in Crayford, South-East London. If you wish to collect your order from our warehouse please get in touch with us first.

    MY ORDER HAS NOT ARRIVED. WHAT DO I DO?

    Don’t worry, we record and track every parcel we send. If your order has not arrived, please send us an email with your order number, and we will find the whereabouts of your package.